Tiaras come supplied in a presentation box, they are posted in a protective cardboard outer box. All Jewellery comes gift wrapped.
Jewellery clasps and ear wire fittings
In some instances we may be able to change the clasps & ear wire fittings as described for an individual item if not suitable for example if you prefer a stud fitting or French wire that can in most cases be customized (please specify when ordering)
Changes the clasps or ear wire fittings
From time to time our suppliers may update their design fittings & also discontinue certain lines, which are not under our control. Under these circumstances we reserve the right to make those changes accordingly and will always give an equal or higher grade of fitting
Please note that all our jewellery and bridal hair ornamentations are handmade and individual pieces in their own right and as such may vary slightly. The freshwater pearls also vary marginally in size due to their organic nature.
We accept various methods of payment.
You can pay securely via Pay Pal online.Pay Pal accept all major credit/debit cards.Pay Pal requires registration for first time users
Cheques/Postal Orders. We accept cheques that are made to J Thomas at the the address on the contact page.
Email us if you would like to be sent a personalised quote. If required, we can confirm by email when the cheque/postal order has been received.
*Please note: all cheques must be received within 7 days of the order date or the order will be cancelled and this will affect your waiting time
Bridal hair Ornamentations and jewellery
Our aim is to deliver within a 7 - 28 day time frame
You will be notified by email when your order has been completed and despatched
Blissy Jewellery does not take responsibility for late arrival or loss of your package
*If there is no one to sign for the package upon delivery the post office will leave a 'While you were out' card informing you that your package is awaiting collection at your local depot
*If the package is not collected within 7 days they will return it to us If this situation occurs you will be notified by email and asked to pay for the redelivery of your goods
*It is the customers responsibility to ensure that the despatch address is correct
*Addresses that aren't recognised by Royal Mail upon a delay or lost package query cannot claim compensation
*All orders over £50 will be sent by special delivery which will make sure your wedding jewellery or tiara will arrive safely to its destination. This is a next day delivery service (from when the item is dispatched) with online tracking of your order
*Please note that in the event you are not in a card will be left by royal mail for you to collect within 7 days
*We except no responsibility for parcels not collected within the time scale it will be up to you to track your order with Royal Mail
*All orders under £30.00 will be posted by recorded Delivery
*We require all items below £29.99 are sent recorder delivery and all items above £30 are sent by special delivery
*We do not take any responsibility for items that are not delivered and request that you contact Royal Mail directly
*Orders £100 and over will be posted free of charge
Returns Policy, Refunds & Time limits for cancellation
*If you are not completely happy with your order, for whatever reason, you may return it within 7 working days of receiving your order for a full refund including postage & packaging, item must be returned unworn and in original condition and packaging
*Buyer responsible for return postage & packaging
Due to hygiene reasons, we cannot accept earrings back. If they are contained in a set then the set cannot be returned
*We reserve the right to reject an order if we suspect that a customer is taking advantage of our returns policy
*Each item must be returned unworn, in its original condition and original packaging within 7 working days of receipt
(buyer is responsible for return postage costs).
*Refunds will not be given for used goods or goods returned after your wedding
*If your item is received damaged please contact us immediately so we can arrange return of the item, we will then send you a replacement and re-reimburse you for the cost of the return postage
Bespoke designs are goods commissioned to your own specifications and are non-returnable and non-refundable. This includes designs featured in our collections that are altered (however slight) from our standard design in colour, finish, height, width, shape or composition
We deliver all over the UK
It is our policy not to disclose any information to third parties
Your information will ONLY be used to contact you in reference to your inquiry, this information will NEVER be sold, shared, or used in any way outside of your inquiry
All designs, photographs are property of Blissy and may not be copied or used in any way
By placing an order with Blissy Jewellery you are deemed to have read, understood and agreed to these terms and conditions